A FRAMEWORK TO TRANSFORM YOUR BUSINESS

The details vary, for each partnership, based on your needs. Here are some things we can do for you.

YOUR CUSTOMERS

TARGET AUDIENCE

“Pain points, behaviors, needs, expectations”

Identify target audience

Create and maintain focus groups

Qualitative and quantitative research

PRODUCTS & EXPERIENCES

“What your customer sees in the real world”

Audit existing channels

Competitive landscape analysis

Recommendations

INDICATORS & RESULTS

“How we measure impact”

Identify key performance indicators (KPIs)

Custom analytics

INSIDE YOUR COMPANY

STRATEGY

“Why we are here and how we will win”

Purpose and value to customer

Mission

Business strategy

Value propositions

Experience strategy

Vision and guiding light

DESIGN

“Designs to guide the work”

Visionary concepts

Detailed designs

Automated styleguide

Realistic prototypes

Shared component libraries

Design/development handoffs

TALENT & STRUCTURE

“How the team will align with the strategy”

Human resource audit

People and roles

Skills and expertise

Build multi-disciplinary teams

Incentivizing team members

Reporting structure

PROCESS

“How the teams work together”

Competitive audit

Standards and governance

Management

Communication

Working models

Continuous delivery

Roadmaps and budgeting

ENABLERS

“Tools and technologies that enable work”

Tools for communication, design, and development

Research and Feedback

Design systems

WCAG Accessibility guidelines

Development Technologies

Analytics and insights

CULTURE

“How it feels to work at your company”

Competitive audit

Competitive meet and greet

Vison and feedback

Implementation plan

OUTSIDE YOUR COMPANY

DESIGN & RESEARCH

“Design you won’t do in-house”

Visionary concepts

Detailed designs

Automated styleguide

Realistic prototypes

Design/development handoffs

Social media campaigns and marketing

Content creation

Art production

Outsourcing guidance (if requested only)

Workshops

DEVELOPMENT & SUPPORT

“Development you won’t do in-house”

Advanced web technologies including HTML5, CSS3, Javascript, JQuery, AngularJS, Node.js, Jasmine

iOS, Android, and Windows mobile development

OSX and Windows application development

Microsoft core technologies including WPF, MVC, Silverlight, ASP.NET, C#, XAML, WebAPI, WCF, WCF Data Services, SQL, Azure

Agile and test driven development (TDD)

Database design/build

API design, development, integration

API design, development, integration

Arduino and physical hacking

Software operations, maintenance, and support

PARTNERSHIPS

“Speed to market”

Competitive audit

Value analysis

Introductions